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Is your credit balance insufficient or fully used up? Subscribe online to the next level

Updated over a week ago

Only customer account ADMINs with signing authority can upgrade online.

homePad Admin

It couldn't be easier. Just log in to homePad Admin from a web page in your Chrome or Firefox browser.

homePad Store

Select the new link:

Instruction to follow

1. Contract type

Please select a subscription to a higher tier or keep your current subscription and add an additional service in the “Subscription Options” step.

Please note, however, that you will not be able to renew your subscription at the same credit level and for the same duration. If your credit consumption increases during the initial subscription period, homePad will offer you a contract that is better suited to your needs.

You can select a different duration from your previous subscription, including a discount:

2. Subscription options

Additional services are available if you wish to subscribe to them, such as

Modules with subscription:

Modules without subscription:

3. Billing and account

Please review all your information and account details. Then, check the following box to authorize homePad to process your request

4. Payment

If a SEPA mandate or credit card has been previously provided to us, you can link this payment method to your new subscription.

Alternatively, you can specify a new payment method to validate your request.

New contract awaiting signature

You will receive a separate email to sign the contract for the subscription you have chosen from the Store. Please review it and have it signed by the company's authorized signatory.

Once signed, your account will be updated.

Action to be taken

Please notify your teams to restart synchronization from their digital devices. Emails will be sent automatically to the relevant people and your copies of reports will be available on homePad Documents.

Thank you in advance for your renewal!

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